LogInThe player claims that they were "wrongfully" banned from the game twice which is why they decided to solve the problem by going to an Activision office and speaking with "an employee".
A Call of Duty player, who was banned in the newly-released Modern Warfare II, has recently shown up at an Activision Blizzard office to discuss his problem with "an employee".
The player told about this in a Reddit post that is currently deleted by Activision. According to them, they were "wrongfully" banned from playing the game twice. First, the account was banned on October 28, so the player tried to appeal the ban. When the appeal was "auto denied", they decided to purchase Modern Warfare II again using another email but on October 29, they got banned again.
The player said that it was "impossible to speak to someone over the phone" regarding the problem which is why they decided to go to the Activision Blizzard office in Austin, Texas to "speak with an employee" but they were met by a guard who didn't let them in. According to the player, the guard, however, conveyed the message and got back with an answer that the company was short-staffed which is why it would "take a few weeks for the wrongful bans to be resolved."
"The fact that I can't speak with someone at Activision Blizzard is very frustrating when I simply just want to enjoy this game that I spent 140 dollars on," the player complained (via PC Gamer).
While a number of Reddit users expressed their support for the player in the comments to the post saying that the player was "a hero" or praising them for "taking action" in the situation when the company has "no real customer support", many representatives of game development companies reacted to the news with concern.
"These employees are getting like $15/hr and still can't afford the rent they split with three other people," associate producer at Aspyr Media Jacob Garcia tweeted. "Please don't visit gamedevs in their offices. It doesn't help and we fear for our safety."
"That's honestly terrifying," Corsair social media manager caehlin wrote. "Was my worst fear while working in support, that people would just show up at our building for stuff like this or with worse intentions."
It's worth noting that many Reddit users did not support the original post too and urged fans not to go to companies' offices as customer service employees they have nothing to do with account bans.
"It is never okay to show up to the studio like that. It's terrifying enough being online as a developer. Having an angry fan show up to your workplace has to be utterly terrifying. Just don’t," Redditor Big_Slice_Gaming wrote.
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